Data Protection

Privacy policy of contarc360 GmbH, Hamburg

Thank you for your interest in our website; we are pleased that you have visited us.

The protection and security of your data is also of significant interest to us, which is why we would like to inform you comprehensively about the nature, scope and purpose of our handling of your personal data.

We use various techniques on our website and mobile applications to improve user-friendliness, effectiveness and security. In this context, processing may be carried out by us or by third parties employed and commissioned by us.

As the controller, we have implemented numerous technical and organisational measures to ensure the most complete protection of the personal data processed through our website. However, data transmissions via the Internet can always contain security vulnerabilities. Therefore, it is not possible to guarantee 100% protection.

1. Name and contact details of the data controller

1.1 The controller of processing operations when using the website is:

contarc360 GmbH 
Emilienstr. 78
20259 Hamburg

Phone: +49 (0) 151 587 772 85 

Represented by the Managing Director: Holger Spannbauer

2. Website

When you visit our website, we apply the widely used SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can see whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

Collection and storage of personal data and the nature and purpose of their use when visiting the website

In principle, you can use our website without disclosing your identity. When you visit our website, the browser used on your terminal device automatically sends information to our website server. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until automatic deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the file accessed
  • Website from which the access was made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer as well as the name of               your access provider

The aforementioned data is processed by us for the following purposes:

  • Ensuring a smooth website connection establishment
  • Evaluating the system security and stability

The legal basis for the processing is Article 6(1)(f) GDPR. Our legitimate interests lie in ensuring comfortable use and a stable connection. 

3. Cookies 

Our website uses HTTP cookies to store user-specific data. In the following, we explain what cookies are and why they are used so that you can better understand the privacy policy.

What type of cookies may be used when you visit our website?

The question of which cookies we use in particular depends on the services used. We can distinguish between four types of cookies:

Strictly necessary (essential) cookies
These cookies are necessary to ensure basic functions of the website. For example, cookies are needed to recognise visitors, to record the pages they visit and to enable improvements to navigation. These cookies do not delete the shopping basket even if the user closes their browser window.

Functionality cookies
These cookies collect information about user behaviour and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and the behaviour of the website with different browsers.

These cookies are set if you have given your consent:

How can I delete cookies?

You decide how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option of deleting cookies, only partially allowing them or disabling them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, activate and manage cookies in Chrome.

Safari: Manage cookies and website data with Safari 

Firefox: Delete cookies to remove data that websites have placed on your computer 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete and manage cookies 

If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether you allow the cookie or not. The procedure varies depending on the browser. The best thing to do is to search for the instructions in Google with the search term “Delete Cookies Chrome” or “Disable Cookies Chrome” in the case of a Chrome browser, or exchange the word “Chrome” for the name of your browser, e.g. Edge, Firefox, Safari.

Processing by way of essential cookies within the scope of using this website is carried out in accordance with Article 6(1)(1)(f) GDPR, on the basis of a legitimate interest that consists of providing visitors to our website with a stable and properly functioning website.

Processing by way of all non-essential cookies within the scope of using this website is carried out in accordance with Article 6(1)(1)(a) GDPR, on the basis of consent given when you visit the website for the first time, which may be withdrawn at any time with effect for the future.

4. Data protection settings

Here you can change your data protection settings for visiting the website, i.e. withdraw any consent you have already given:

5. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). 

Scope of processing
Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

We use the function ‘anonymizeIP’ (known as IP masking): Due to the activation of IP anonymisation on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your visit to the website, the following data is collected, among other things:

  • The pages you visit, your “click path”                                                                                                       
  • Achievement of “website goals” (conversions, e.g. newsletter sign-ups, downloads)
  • Your user behaviour (e.g. clicks, time on site, bounce rates)
  • Your approximate location (region)                                                                                                         
  • Your IP address (in shortened form)
  • Technical information about your browser and the end devices you use (e.g. language settings, screen resolution)
  • Your internet service provider
  • The referrer URL (via which website/advertising medium you came to this website)                         

Purposes of the processing 
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your pseudonymous use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns.

The recipient of the data is                                                                                                                                

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland

as a processor. We have concluded a processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, U.S. authorities can access the data stored by Google..

Transmission to third countries                                                                                                                 
The transfer of data to the U.S. cannot be ruled out.  

Storage period

The data sent by us and linked to cookies is automatically deleted after 14 months. Data is deleted automatically once a month, once the data has reached its retention period.

You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by

a. not giving your consent to the setting of the cookie, or
b. downloading and installing the browser add-on to disable Google Analytics HERE.

You can also prevent the storage of cookies by configuring your browser software accordingly. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites.

Legal basis and withdrawal option 
The legal basis for this data processing is your consent, Article 6 (1)(a) GDPR. You can withdraw your consent at any time with effect for the future by changing the cookie settings here:

For more information on the terms of use of Google Analytics and data protection at Google, please visit und unter


6. Your rights as data subject

As a user of our website, you have various rights under the GDPR, which arise in particular from Articles 15 to 18 and 21 of the GDPR:

6.1 Right of access:
You can request information pursuant to Article 15 GDPR about your personal data processed by us. In your request for information, you should specify your request in order to make it easier for us to compile the necessary data. Please note that your right of access may be restricted in certain circumstances in accordance with the law.

6.2 Right to rectification: 
If the information concerning you is not (or no longer) accurate, you may request a correction in accordance with Article 16 GDPR. If your data is incomplete, you can request that it be completed.

6.3 Right to erasure:
You can request the erasure of your personal data under the conditions of Article 17 GDPR. Your right to erasure depends, among other things, on whether the data concerning you is still needed by us to fulfil our legal tasks.

6.4 Right to restriction of processing:
Within the framework of the requirements of Article 18 GDPR, you have the right to demand a restriction of the processing of the data concerning you.

6.5 Right to object:
In accordance with Article 21 GDPR, you have the right to object to the processing of data relating to you at any time for reasons arising from your particular situation. However, we cannot always comply with this, e.g. if legal provisions oblige us to process data within the scope of our official duties.

If you wish to exercise your right to withdraw consent or object, all you need to do is send a message via the contact form.

6.6 Right to data portability:
You have a right to data portability under Article 20 GDPR, which you can exercise if you wish to transfer your data to a third party in certain cases.

6.7 Right to lodge a complaint with a supervisory authority: 

If you believe that we have not complied with data protection regulations when processing your data, you can lodge a complaint with a supervisory authority. The supervisory authority responsible for us, the Bavarian State Office for Data Protection Supervision (Bayerisches Landesamt für Datenschutzaufsicht), can be reached here:

Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid as of:

November 2023